Booking Terms & Conditions
Only Goa is a licensed travel agent. These Booking Conditions apply to the person making the booking and all other persons on whose behalf the booking is made. Please read these Booking Conditions carefully. They apply to all bookings made through Only Goa website, app or any offline, who are acting as agents on behalf of all of the suppliers (including airlines, Sightseeing and Activities operator, self-driven car/bike Providers and accommodation providers) in your booking.
You are contracting with the suppliers, whose terms and conditions apply to your booking. Copies of those terms and conditions are available upon request. These booking conditions govern your relationship with Only Goa.
The person making the booking must be at least 18 years of age and must be authorized to make the booking on behalf of the members of the party. The person making the booking must also provide a copy of these booking conditions to the other members of the party.
After Booking Terms & Conditions (Contract)
After we have received your deposit or full payment (if applicable) and we have issued a confirmation invoice, a contract will exist between you and each of the suppliers, effective from the date printed on your invoice. The terms and conditions of each supplier you have booked with will apply to your booking. Once the contract(s) is made, the airlines, accommodation provider and any other supplier is responsible for providing you with what you have booked.
Only Goa acts as a travel agent. We arrange travel services and sell travel related products on behalf of suppliers such as airlines, tour and Activities operators, car hirers and accommodation providers. In doing so Only Goa gives no warranty nor makes any representation regarding the services to be supplied or the products purchased by you. Your booking will be subject to the terms and conditions applied by the provider of the service or products. You agree that if the travel services or products are not supplied in accordance with your booking your remedy lies with the service provider (including airlines, Sightseeing and Activities operator, self-driven car/bike Providers and accommodation providers) and not Only Goa.
Prices Terms & Conditions
Every effort is made to ensure that the prices quoted to you are correct; however, Only Goa acts only as an agent and relies on information provided to us from the suppliers of the travel services and products (including airlines, Sightseeing and Activities operator, self-driven car/bike Providers and accommodation providers). We will bring to your attention any change in price made prior to you completing your booking and paying the balance of the price.
All payments can be made to Only Goa, by cash, Cheque, Demand Draft, Credit card or electronic money transfer. There will be a surcharge of 2 Percentage if you make the payment by credit card. which will be added to your invoice cost. For booking which are made within 10 working days of tour departure, the full amount will become immediately payable. 100 Percentage payment has to be made before 10 days of tour start to secure your booking on confirmed basis.
Airline Schedules/Cancellation/Delays T & C
It is your responsibility to contact the airline to check if there has been any change in the time of departure. We cannot be held responsible for any Cancellation or Delay of Flights due to Fog or any other technical reason. It is Airlines responsibility to provide the suitable connection in such conditions.
Hotel/Accommodation T & C
Every Hotel has its own schedule of charges for various extra services and property damages. It is your responsibility to settle the bills/fine at the time of check-out.
Amendment or Alterations T & C
If you want to change any part of your booking, we will do all we can to help. However, the suppliers or any services providers (including airlines, Sightseeing and Activities operator, self-driven car/bike Providers and accommodation providers) are under no obligation to make any change, although with reasonable notice (usually more than four weeks), changes may be possible. If a supplier is able to make a change, Only Goa will charge an administration or convenience fee per booking. In case of group booking, no alterations can be made since all the arrangements are made in advance to get the group rates with the supplier or any service providers (including airlines, Sightseeing and Activities operator, self-driven car/bike Providers and accommodation providers). Any amendments/additions to package (dates, inclusions, itinerary etc.), will be done at an extra cost to the customer. Changes made to the package will be made as per cancellation policy of the original package and customer has to bear the cost incurred due to this.
If you cancel your booking you may incur a cancellation charge. The amount of this charge will vary depending on when the cancellation is made and the terms and conditions of the supplier of travel services or product. These charges can be up to 100 Percentage of the cost of the booking, regardless of whether travel has commenced. If you are entitled to a refund, please note Only Goa is unable to provide you with funds until they are received from the supplier (including airlines, Sightseeing and Activities operator, self-driven car/bike Providers and accommodation providers). Only Goa will charge a cancellation fee per booking. In case of Group Bookings/Fixed Departures, no refund can be made once booking is confirmed.
General Booking I.e. Packages & Hotel/accommodations Cancellation Policy is given below.
General Terms & Conditions
We hope you will have no reason to complain but if you are unhappy with any aspect of the services provided you must report it immediately to the supplier, or any services providers (including airlines, Sightseeing and Activities operator, self-driven car/bike Providers and accommodation providers) contact Only Goa. We shall attempt to resolve the matter immediately. Failure to complain at your destination may mean we will be unable to resolve the dispute after you return home. Please send your complaint on info@Onlygoa.in or call +91-9711034001.
Note: Only Goa reserves the right to alter these terms and conditions at any time.
Your contract with Only Goa is governed by the laws of Delhi and you agree to submit to the jurisdiction of the courts of Delhi to determine any dispute pertaining to the contract.